Distinguished Speakers

Sergio Alonso
CEO Arcos Dorados
Latin America and Caribbean

Mr. Alonso is Chief Executive Officer since 2015 and was, prior to his appointment as such, our Chief Operating Officer. Prior to that, he was McDonald’s Divisional President in Brazil. He graduated with a degree in Accounting from Universidad de Buenos Aires in 1986. He began his career at McDonald’s as Accounting Manager and subsequently moved to the operations area, eventually being promoted to Vice President of Operations in six years. From 1999 until 2003, Mr. Alonso was involved in the development of the Aroma Café brand in Argentina. In addition, in July 2017, Mr. Alonso was appointed as a member of the board of directors of Loma Negra Compañía Industrial Argentina S.A., a leading cement producer in Argentina.

José Avelar Matias Lopes
Human Resources Officer at Banco do Brasil

Human Resources Officer and is ultimately responsible for UniBB. José Avelar Matias Lopes holds a bachelor’s degree in Accountability, with a MBA in Marketing and Communication and specialization in Public Administration. He has been working for Banco do Brasil since 1988. Previously he held the positions of General Manager of the Sponsored Entities Project, Executive Secretary, Executive Manager of Marketing and Communication, Retail Superintendent of Maranhão, Regional Superintendent of Bahia. Currently he is member of the Fiscal Council of BB-BI and member of the advisory board of CASSI.

Felipe Azevedo
Vice President of LG lugar de gente

Felipe Azevedo is Vice President of LG lugar de gente, the largest Brazilian company specializing in technology for HR management. He specializes in Serious Games and People Management Platforms, with more than 15 years of experience in technology projects applied to HR. Graduated in Information Systems from UNESP with an MBA from Business School São Paulo (BSP) and certified in Big Data by the Massachusetts Institute of Technology (MIT).


Ricardo Bretas
Head of Learning & Organizational Development at Santander

Ricardo Bretas is the Executive Superintendent responsible for Santander Academy – the Santander’s Corporate University – and for Talent Management and Emerging Talent as well. He graduated in Business Administration and postgraduate in Business Management, with 25 years of HR experience and great emphasis in Learning and Organizational Development.

Bambang Budiono
Deputy Senior General Manager in Telkom Corporate University Center, PT. Telekomunikasi Indonesia

Bambang Budiono is a Deputy Senior General Manager in Telkom Corporate University Center, PT. Telekomunikasi Indonesia, the largest telecommunications company in Indonesia where he has responsible in managing and developing Telkom Group Learning Transformation. He worked as Dean of Faculty of Design Management and Communication Science, Telkom Management Institute for seven years and also worked as Leadership Expert of PT. Telekomunikasi Indonesia to strengthen his role in developing people. He also active on several voluntary experiences such as Aceh Tsunami Disaster Recovery, Bakti Bagi Negeri, and Campaign of Half Million Books for Indonesian Kids to support information and education through high quality books also reading materials. Bambang holds a doctoral’s degree in Business Management from Padjajaran University, Bandung (Indonesia) and a master’s degree in Industrial Engineering from Pasundan University, Bandung (Indonesia).

Marisa Eboli
Fondation Institute
de administration - FIA

Marisa Eboli has taught for 25 years in the area of Human Resources of Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo - FEAUSP (School of Economy, Business and Accounting of the University of Sao Paulo), where she obtained a master’s degree in 1990, with the dissertation Estudo das Relações de Trabalho numa Instituição Financeira Governamental (Study on Relations in a Governmental Financial Institution), and a Doctor’s degree in Administration in 1996, with the thesis Modernidade na Gestão de Bancos (Modernity in Bank Management);
She teaches in the programs of MBA-Human Resource, MBA-International Trade, MBA-Knowledge, Technology and Innovation in the module of Corporate Education as a Competitive Advantage.
Professor of the Graduation Program of the Administration Department of FEAUSP (Master and Doctor’s degree) where she teaches Corporate Education, Knowledge and Learning Management.
Professor since 2016 of the Graduation Program of the Foundation Institute of Administration.
She wrote several books among them: Educação corporativa no Brasil, Educação corporativa : fundamentos, evolução e implantação de projetos.

Dayse Gomes
CEO Carreira Bistro

Founder and CEO of Carreira Bistrô, a consultancy firm specialized in integrated strategies of Organizational Transformation, Corporate Education and Engagement with a successful track record in the use of disruptive and innovative methodologies.

Due to her passion and experience, has become one of the leading Brazilian experts in human and organizational development, also recognized for a distinguished performance as Executive Coach and Team Coach, focused on High Performance.

Solid experience as an executive and consultant in designing and implementing corporate areas such Corporate Education, Carreer & Sucession, Change Management and Knowledge Management. From 2002 to 2009 was responsible for the global HR strategies of Vale and for the conception and implementation of its Corporate University, Valer.

During the period of 2010-2011, was in charge of BM&FBovespa Educational Institute with the challenge of training professionals for the Financial Market and developing processes regarding corporate management and governance.

Holds a Masters degree in Administration, a Bachelor degree in Education, as well as an Executive MBA in Marketing and Human Resources, among few other specializations courses in Business Management from highly ranked institutions like the MIT – Sloan School of Management, IMD and Babson College.

Co-author of the book “Coaching & Mentoria", published by FGV Management.

Josane Juliao
Manager at
Hamburger University-McDonald's

Josane majored in Business Administration and has an MBA in Strategic Retail Management. With more than 5 years of experience in corporate education, training and development, Josane’s professional experience is focused on diagnosis, content planning and development, application of classroom training, training of internal facilitators, definition of indicators and results measurement. She is also an expert on elaborating and coordinating technical and behavioral programs for the corporate university for middle and upper management throughout Latin America.

Francisco Junior
Dean of Hamburger University - McDonald’s

Francisco started his career as a crew member in 1998, at Nova Friburgo, Rio de Janeiro. His professionalism and dedication made him become Restaurant Manager in 2005 and three years later, Operations Consultant. He also worked as a Training Manager for Brazil and this job position allowed him to keep developing his skills until he finally became Operations Manager for São Paulo’s market. Francisco majored in Information Technology and has an Operations and Logistics MBA from Fundação Getúlio Vargas.

Octavio de Lazari Junior
CEO Banco Bradesco

Octavio de Lazari Junior is CEO of Banco Bradesco, Member of the Managing Body and Managing Officer of Fundação Bradesco. He is member of NAT – Núcleo de Altos Temas, member of the Board of Directors and of the Advisory Board of FEBRABAN – Federação Brasileira de Bancos, member of the Board of Directors of Cidade de Deus - Companhia Comercial de Participações CEO of Banco Bradesco BBI S.A. and CEO of Bradesco Leasing S.A. - Arrendamento Mercantil.

He started his career at Banco Bradesco S.A. in September 1978. He was elected Executive Deputy Officer in January 2012, Executive Managing Officer in February 2015 and Executive Vice President in May 2017. In March 2018, he was elect CEO of Banco Bradesco, position currently held.

Previous: Chairman of the Board of Directors of Associação Brasileira das Entidades de Crédito Imobiliário e Poupança – ABECIP (Brazilian Association of Housing Finance and Savings Entities).
Alternate Member of the Board of Directors of Câmara Interbancária de Pagamentos - CIP (Interbank Chamber of Payments).
Effective Member of the Board of Directors of CIBRASEC - Companhia Brasileira de Securitização (Brazilian Securities Company). Member of the Council of Representatives of Confederação Nacional das Instituições Financeiras - CNF (Brazilian Confederation of Financial Institutions).
Sectorial Officer of Real Estate Credit and Savings and Vice President of the Portability Governance of Credit Operations Committee of FEBRABAN - Federação Brasileira de Bancos (Brazilian Federation of Banks).
Member of the Advisory Council of FIABCI/BRASIL – Capítulo Nacional Brasileiro da Federação Internacional das Profissões Imobiliárias (Brazilian National Chapter of the International Federation of Real Estate Professions).
Alternate Officer of Uniapravi-Unión Interameriana para la Vivienda. Managing Officer of Kirton Bank S.A. – Banco Múltiplo.

Degree: Economics Sciences from Faculdade de Ciências Econômicas e Administrativas de Osasco.

Other Courses: Specializations in: Financial Strategies and Marketing from Fundação Instituto de Administração – FEA/USP, Financial Management from Fundação Getulio Vargas – FGV and Strategies in Finance from Fundação Dom Cabral.
Advanced Management Program Bradesco from Fundação Dom Cabral.
AMP - Advanced Management Program from IESE Business School - University of Navarra, São Paulo.

Michelle Leynaud
Business Development and Communications Manager, Univencis / GlobalCCU

Michelle Leynaud works for Univencis alongside Annick Renaud-Coulon from 2007.
She is Communication manager and develops the GlobalCCU CU Certification business.

Rafat Malik
Dean of STC Academy,
Saudi Telecom

Rafat Malik is the Dean of STC Academy (STC Vice President) at Saudi Telecom (Saudi Arabia) His role is to Build and Lead a Digital Academy for STC and the broader Kingdom of Saudi Arabia. This initiative is an integral part of the Saudi National Transformation Plan and Vision 2030.
Rafat is Member of the Board of Governors at University of Brighton (UK), and of the GlobalCCU Advisory Board (France).

He was previously Vice President Corporate Partnerships at Financial Times | IE Business School Corporate Learning Alliance in London, UK, a world-leading custom executive education provider.
He was employed at Duke Corporate Education as a Vice-President Director, Business Development EMEA, and spent five years at Imperial College London in three senior roles.

He has worked in UK government at the Ministry of Defence, military and high technology commercial environments from the outset of his career Including Smiths Aerospace and GE. He is, by training a military aviator (Royal Air Force) and chartered aeronautical engineer.

Rafat Malik was educated at the University of Warwick, Royal Holloway College and Kings College London. Including courses at Sandhurst Military Academy and RAF Cranwell.

Bruce R. Marks
Senior Vice President Global Sales and Business Development American, Management Association

Bruce Marks, MBA, SHRM – SCP is Senior Vice President at the American Management Association International and has developed assessment and talent development solutions for over 30 years while consulting with global clients on strategies to impact and accelerate the identification and development of their professional and leadership talent. Bruce has worked extensively with many global brands including Novo Nordisk, RELX, Schneider, Sara Lee, Cardinal Health, UPS, Kagome and World Bank. He has been instrumental in bringing the licensing of world class content to client organizations globally. Bruce’s passion is identifying and accelerating the development of the hidden talent we all have inside our organizations.

Maurício Minas
Member of the Board and Executive Vice President Banco Bradesco S.A.

Mauricio Minas is a Member of the Board of Bradesco, one of Latin America’s largest banks. He oversees the conglomerate information technology and digital strategy, besides guiding the corporate innovation and transformation processes.

Previously, he was Senior Vice President and Chief Operating Officer, CPM Braxis (a Cap Gemini company).
Mauricio graduated in Electrical Engineering from Escola Politécnica, University of São Paulo. He attended the Executive Education Program in Finance, Wharton School, University of Pennsylvania and participated in the Program for General Management from Columbia University, New York.

Glaucimar Peticov
Executive Director, at Banco Bradesco GlobalCCU Best Overall Gold Award Winner 2017

Glaucimar Peticov is Executive Director at Banco Bradesco, member of Managing Body of Fundação Bradesco, Chief Executive Officer of ARFAB - Associação Recreativa dos Funcionários da Atlântica-Bradesco and Clube Bradesco de Seguros. She is Member of the Advisory Board of Global Council of Corporate Universities (GlobalCCU) and Secretary Officer of SINDICREFI - Sindicato das Sociedades de Crédito, Financiamento e Investimento do Estado de São Paulo.

She began her career in August 1984, at Banco Econômico S.A. and then, she worked at Banco Excel Econômico S.A. and also at Banco Bilbao Vizcaya Argentaria Brasil S.A., currently named Banco Alvorada S.A. In September 2003 she was transferred to Banco Bradesco S.A., and, in December 2009, she was promoted to the position of Executive Superintendent. In June 2011, she was elected Department Officer, currently responsible for the Human Resources Department and for UNIBRAD – Universidade Corporativa Bradesco and, in March 2018, she was elected Executive Director, currently responsible for the HR and for UniBrad, Marketing, PMO and Ombudsman Departments.

She graduated in psychology from Universidade São Marcos, in Human Resources Administration from Fundação Armando Alvares Penteado – CENAP, in Marketing Specialization – FGV (2006).
She has been enrolled in an Advanced Management Program from Fundação Dom Cabral and in International Executive Programs:
Strategic Human Resource Planning from University of Michigan Business School - Ann Arbor, Michigan, USA.

Senior Executive Program from Columbia Business School - New York, USA. Negotiation and Competitive Decision-Making from Harvard Business School - Boston, USA.

Leadership at the Peak Program from Center for Creative Leadership - Colorado, USA.

Stephan Pineau
Training Orchestra CEO,
USA, France, UK

Stephan Pineau is the founder and Chief Executive Officer at Training Orchestra, the leader in Training Resource Management Software (TRMS). For over a decade, Stephan has led Training Orchestra’s development in Europe and its recent expansion into North America—helping organizations reduce the costs of ILT by optimizing resources, session scheduling and cost tracking through technology. Stephan began his career in finance and consulting, where he saw firsthand how companies needed a solution to optimize their expensive ILT operations. He is a recognized expert in the field, having served as a member of the French Senate’s e-learning commission and regularly speaking on themes such as learning technology, human resources, and innovation.

Victor Rosa Marinho de Queiroz
HR Director at Bradesco

Victor Rosa Marinho de Queiroz, HR Director at Bradesco, known for his experience in Process Optimization (Six Sigma), Project Management (PMI), Strategic Planning (BSC), Compensation, Talent Management, Digital Transformation and Corporate Education Management. With his knowledge, he helped UNIBRAD to receive the award of the Best Corporate University Overall at 2017 by GlobalCCU Awards.

Degree in Electrical Engineering at the Campinas University. Executive MBA in Finance at Insper - Institute of Education and Research. PMD Bradesco - Program for Management Development at IESE - University of Navarra School - São Paulo, SP (2013).

Advanced HR Executive Management at University of Michigan - Ann Arbor, Michigan-USA (2019).

Previously at Bradesco, he worked at Citibank e na 3M.

Annick Renaud-Coulon
President of SAS Univencis Founder of GlobalCCU, the Global Council of Corporate Universities

Annick Renaud-Coulon is a worldwide Expert on Corporate Universities. Her passion for Corporate Universities began in 2000, when she conducted an extensive worldwide survey entitled: ‘Corporate Universities, Corporate institutes, international comparison and evaluation’ (800 pages, 3 volumes). She launched The European Club of Corporate Universities in 2002, transformed in a GlobalCCU Chapter in 2013. In 2002, she participated in the creation of the CUBIC awards in the USA and served as a judge during three years.
In 2005, she launched GlobalCCU, the Global Council of Corporate Universities, a unique global organization highlighting and gathering Corporate University professionals worldwide. In 2008, she organized the first GlobalCCU Forum in Paris gathering attendees from 26 countries over 5 continents around the theme: ‘Make your Corporate University a lever of your Corporate Responsibility’. In 2010, she launched the GlobalCCU Platform to enable executives of corporate universities to collaborate effectively with their peers worldwide. CLOs, Directors of Corporate Universities, Learning and Development managers of very prestigious companies and Institutions - from over 50 countries, 5 continents - have already joined the GlobalCCU Platform. In 2012, she launched the GlobalCCU Awards recognizing the very best Corporate Universities at the global scale. Defense Acquisition University (DAU) won the Best Overall Corporate University Gold Awards 2013, Banco do Brasil in 2015, and Bradesco in 2017. In 2014, she launched the GlobalCCU CU Certification.

Annick is the author of six books among them two on Corporate Universities: ‘Universités d'entreprise, Vers une mondialisation de l'intelligence’ (2002) and ’Corporate Universities, a lever of Corporate Responsibility’ (2008).
She participated in two American collective books, "The Next Generation of Corporate Universities" (2007) and "Handbook of Corporate Universities’ (2002).

Annick received the National Order of Merit at the rank of Knight in 2008 at The Senate in Paris, in recognition of her work for Corporate Education.

Nicolás Uribe Posada
Training & HR Director at Arcos Dorados, Latin America & Caribbean

Sr Training & HR Director for Arcos Dorados Latin America & Caribbean with more than 30 years of experience in the McDonald’s System in Operations, HR and Training areas.

Nicolás Uribe Posada leads different Human Capital processes such as Training, Learning and Performance, Talent Development, Succession Planning, Cultural Change, among others, through 20 markets with over 90.000 employees.

Graduated in Psychology from Universidad Argentina John F Kennedy, has a specialization in Train the Trainers from Universidad de Buenos Aires and a post-graduation in Management from Universidad Austral.
Nicolás is also a Franklin Covey certified Facilitator and has been a professor in different Universities in Argentina.

Claudia Vasquez
partner at UOL Edtech and former HR Manager
of Rio 2016 Committee

HR professional that worked for more than 25 years in large companies with big digital educational projects, like Xerox (IT/Document Solutions), Shell (energy), TIM (telecommunication), Rio 2016 Committee (sports/event) and TV Escola (Educational TV).

Major focus was on Corporate Education, making strong use of technology, diverse medias, knowledge management, online learning and diversity & inclusion

Amelie Villeneuve-Moore
Global Head UBS University

2013 - Completed Doctorate in Business from Cranfield School of Management
2000 - MA and MStud from Oxford University

2017 - present Global Head of UBS University, UBS AG
2014 - 2017 Google Inc
2015 - 2017 Global Head of Business Leadership Development
2014 - 2015 Head of Google Business Academy and Digital Transformation
2011 - 2014 Managing Director, Duke Corporate Education
2012 - 2014 MD, Build Asia
2011 - 2012 MD, Grow EMEA
2009 - 2011 Senior Engagement Manager, Sales Executive Council (Corporate Executive Board)
2009 - 2011 Build EMEA
2003 - 2009 Head of Business Development & Project Director, Duke Corporate Education
2006 - 2009 Build EMEA, Lead Org Transformation Practice
2003 - 2006 Build EMEA, Consultant
2002 - 2004 Consultant, PBD Consulting Build M&A Management Due Diligence practice
1996 - 2002 Researcher, Instinet Global Holdings (Hong Kong and London)
2000 - 2002 Full time London
1996 - 2000 Part time, Currency in Hong Kong, EU research in London

Hobbies and Interests: Family, show jumping, reading, films, art

Valeriia Zabolotna
Dean of Sberbank Corporate University Sberbank, Russia

Valeriia Zabolotna received Higher education in Canada, specialization e-commerce, and has an MBA degree. Also she graduated from Kiev State University with a master degree in social psychology. Valeriia got her PhD in 2007.

She is Associate Professor of Social Psychology at the Psychology Faculty at Kiyv State University named by Taras Shevchenko.

Valeriia is a professional specialist in the field of management and human resource with intensive training experience, management activities in the field of HR, strategies and tactics of human resource management in organizations. In realizing her life mission she was deeply involved in organizing activities in the field of education, creating and launching educational initiative in IT area (from concept to operations), launched privately owed K12 school. She had intensive teaching and training experience in the field of social psychology, personnel management, conflict management, organizational development, and applied ethics.

In 2009 – 2011 Valeriia was Dean of International Relations Department of Psychology at Kiyv State University named by Taras Shevchenko.

In 2012–2013 she was Vice-President for HR in BIONIC Hill and Head of BIONIC University, where she was involved in the strategic planning process, forming the team of professionals for creating Innovational Park BIONIC Hill; designing training programs and development programs and successfully execute them; designing performance appraisal systems to appraise the employee performance; solving practical problems. She created and launched an educational initiative in IT area (from concept to operations).

In 2013 – 2018 she was Director of Organizational Development in UDP, where she planned, developed, implemented and administered organizational development strategies and aligned HR programs for company employees at different projects and businesses. She was also responsible for development and integration of human resource plans with business strategy, training programs, and associated projects to achieve strategic business goals and operational objectives. Also she was managing and supporting the assessment of organizational needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of team members, particularly in Lean thinking.

She developed and delivered proprietary courses on Project Management, Psychological foundations of Personnel Management, Conflict management, Alignment and rotation of personnel, Motivation and staff development, Fundamentals on business communication.
Last six years Valeriia was involved in sharing alternative educational practices in different countries, leading the project UNIT Factory in Ukraine and School 21 in Russia. Those projects derived from methodology of Ecole 42, France and was successfully adapted in different cultural environments.

From December 2018 Valeriia Zabolotna is Dean of Sberbank Corporate University.

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Global Council of Corporate Universities - Univencis